Cancellation Policy

Last updated: September 2026

Plans change — here's exactly what you get back if yours do.

50% refundCancelled more than 48 hours before the scheduled pickup time.

25% refundCancelled between 24 and 48 hours before the scheduled pickup time.

No refundCancelled less than 24 hours before the scheduled pickup time, or a no-show.

This policy applies to all bookings — one-way, round trip, hourly and package deliveries. Refunds are returned to your original payment method within 5–10 business days.