Delete your account and data

This page explains how to ask ADP Black Car LLC to delete your ADP Black Car account and the personal data linked to it. It applies to the ADP Black Car app on Google Play and to adpblackcar.com.

How to request deletion

1. Send an email to contact@adpblackcar.com from the email address you use to sign in. Use the button below to start the message, or write it yourself with the subject "Delete my account".
2. Include your full name and, if you signed in with Google, say so. We only act on requests sent from the email address on the account, to protect you from anyone else asking.
3. We reply within 5 business days to confirm the request. If you have an upcoming ride, we finish or cancel it first.
4. We delete the account and the data listed below within 30 days of your confirmed request, and email you when it is done.

Email a deletion request

What we delete

• Your account: sign-in details, name, email address and phone number saved on the account, and the link to your Google sign-in.
• Your profile choices: language, marketing email preference and how you heard about us.
• Notification registrations tied to your account.
• Your personal coupons, referral and loyalty rewards.
• Price-match requests you sent, and checkouts you started but never finished.

What we keep, and for how long

• Records of rides already booked: date, pickup and destination, price, receipt and payment result, delivery photo if any, and the name, phone and email you entered for that booking. We keep them because tax, accounting and dispute rules require it, for as long as the law requires (generally up to 7 years), and then delete them. They are no longer linked to a sign-in account.
• Card details: we never store your card number. Your saved card is held by our payment processor, Stripe. If you also want the saved card removed from Stripe, say so in your email.

Delete only some of your data

You can ask us to delete part of your data without closing the account, for example your phone number or marketing emails. Write to the same address and tell us what to remove.

Contact

ADP Black Car LLC · contact@adpblackcar.com · (978) 648-1626 · adpblackcar.com